1. Introduction

1.1 Overview

Welcome to Markxchange, a BCON Club Company. We strive to provide exceptional products and services to our customers. Our Refund Policy ensures a transparent and hassle-free process for handling refunds.

1.2 Scope

This Refund Policy applies to all orders made through markxchange.com.

2. Eligibility for Refund

2.1 General Refund Period

Customers are eligible for a 100% refund within 7 days of the purchase date.

2.2 Eligible Products and Services

All products and services offered on markxchange.com are covered by this refund policy unless explicitly stated otherwise in the product or service description.

3. Initiating a Refund

3.1 Refund Requests

To initiate a refund, customers must submit a refund request through the contact form on our website within the specified refund period.

3.2 Required Information

Customers should provide order details, including the order number and a brief explanation of the reason for the refund request.

4. Refund Processing

4.1 Refund Approval

Refunds are subject to approval. We reserve the right to deny refund requests that do not meet the eligibility criteria outlined in this policy.

4.2 Refund Method

Refunds will be processed using the original payment method used for the purchase.

4.3 Processing Time

Refunds will be processed within a reasonable timeframe after approval. The processing time may vary depending on the payment method and financial institution.

5. Exceptions to Refund

5.1 Excluded Products and Services

Certain products or services may have specific refund conditions or may be explicitly marked as non-refundable. Please review the product or service description for details.

5.2 Customized Services

Refunds for services that involve customization, consultation, or personalized content may be subject to additional terms and conditions.

6. Contact Information

6.1 Customer Support

For any refund-related queries or concerns, please contact our customer support team through the contact form on our website.

6.2 Updates to the Refund Policy

Markxchange reserves the right to update or modify this Refund Policy at any time without prior notice. Customers are encouraged to review the policy periodically for changes.

Effective Date: [Current Date]

By making a purchase on markxchange.com, you acknowledge and agree to the terms of this Refund Policy.

For more detailed information or assistance, please email support@markxchange.com